Frequently Asked Questions

• What’s an asset?

  An asset can be anything that provides value for your company. Equipment, tools, software, employees, buildings, and furniture are just a few examples of what Asset Panda can help you track.

• What integrations are included?

  You won’t need to pay extra to connect Asset Panda to G Suite, ConnectWise, Zen Desk, or any of our other integrated applications. All of them are included in your base price.

• Do I need to buy a barcode scanner?

  Nope! Odds are, you already own all the equipment you need (smartphones and/or tablets) to use Asset Panda’s barcode scanning feature. With our solution, there’s no need to pay hundreds of dollars more for scanning equipment.

• How will I know where my assets are?

  Every time you update an asset with the mobile app, the GPS coordinates will be updated for that asset. You can then view exactly where the scan took place on a map.

• Can I track preventive maintenance?

  Yes! All of your employees can record maintenance jobs in real time wherever they are, right from their mobile devices. You’ll be able to see maintenance history and repair logs, plus you can set up notifications to ensure that required maintenance is being completed.

• Can Asset Panda handle facilities management?

  Absolutely. Our Facilities Management configuration (included for free) makes it simple to create and manage work orders assigned to your equipment, track check in and check out activity, and manage electronic signatures so you can keep track of the most important support equipment for your organization.

• Can I perform audits on my assets?

  Yes, and you can do so as quickly and easily as scanning a barcode with your smartphone or tablet. As you perform an audit you can add detailed information including pictures and videos, and an electronic signature requirement can enhance the security of the process. When you’ve completed your audit, you can retrieve related reports directly from our web application.

• Can I track contracts and leases?

  Yep! With Asset Panda, you can assign contract and lease related information directly to each of your assets. By creating triggers and calendar events, you can track the use of those assets, monitor their condition, and enhance your regulatory compliance process.

• Can my employees reserve or request items?

  Of course! Each of your assets can be easily requested or reserved with a simple action in the mobile or desktop app. Your employees can fill in the reason for their request, the date the asset is needed, and when they expect to return it so you can easily keep track of the process.

• Do I need a separate system for work orders and help desk tickets?

  No! You can create and manage work orders and tickets and link them to employees, equipment, buildings, vehicles, or anything else that suits your needs.